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Shipping Policy

Order confirmation

After placing an order you will receive order confirmation email receipt to declared.

Shipping & Delivery
Once order is shipped you will receive tracking details.

Damaged Order
We are very sorry if the order you received was damaged or incorrect! Please contact our customer service within 24 hours so we can solve your issue. Send us email at hello@studiodefleurs.com
We will be more than happy to ship you replacement.

Return Policy
Studio De Fleurs does not accept return as every order is custom created.

Payment
Payment must be paid in full by debit, credit card or paypal. using secure checkout method on ourwebsite.
Full Payment must be received before we dispatch your arrangement.
If any payment is disputed, charged back reserved in any way by you, you will have to pay the full amount of sale, plus $25 administration fee.